Engaging people in retrofit, Resident engagement, Social value

Retrofit and Wellbeing in Rushden – Case Study

Introduction

Beyond enhancing energy performance, the project demonstrates how social value can be achieved through retrofit. Effective communication, sensitivity to residents’ privacy, and efforts to minimise disruption fostered trust and strengthened relationships between residents and project teams. The initiative didn’t just address fuel poverty and cut carbon emissions, it also boosted health, wellbeing, and everyday quality of life, transforming technical retrofit into a people-focused placemaking effort.

Published: 7 December 2025

This case study highlights how the Rushden retrofit project upgraded 1940s social housing from EPC D/E to Band C. Using a fabric-first approach and strong resident engagement, the team installed insulation, new windows and doors, improved ventilation, and introduced low-carbon heating like air source heat pumps.

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Readers that would like this document in a more accessible format should contact rise@turntown.co.uk.