Delivering retrofit at scale, Retrofit project management, Support for businesses delivering retrofit, Support for Warm Homes grant recipients

Retrofit Success Stories: Delivering clean, affordable heat through innovation in Manchester

Introduction

This Retrofit Success Stories case study showcases Iain’s experience working at Kensa, the UK’s leading manufacturer and installer of Ground Source Heat Pumps (GSHPs). Iain is a long-standing ambassador of heat pump technology, with a depth of experience in supply chain, manufacturing and contracting.

Published: 26 February 2026

Iain Carr is a Director of Domestic Sales at Kensa and has been with the company for 7 years. Iain explains Kensa’s role in One Manchester’s Social Housing Decarbonisation Fund (SHDF) Wave 2.1 project at Hamilton Lodge in Rusholme:

“We are the manufacturers of the heat pump, and we’ve designed the emitter and distribution systems throughout the building as well.”

This series aims to explore the individual stories and experiences of successful retrofit projects from the perspective of key suppliers. This covers a range of themes from technology use through renewable energy and low carbon heating to the career progression and skill development that projects are enabling.

Download the PDF below to view the case study.

Readers that would like this document in a more accessible format should contact rise@turntown.co.uk.