Tenant refusals: Data, voice and inclusion with TPAS | RISE Masterclass

Tenant refusals are one of the most persistent challenges in retrofit programmes, however too often the why behind those refusals goes unexplored, especially within diverse communities.

In this RISE Knowledge Share session, Kai Jackson from TPAS draws on her research into ethnic minority tenant engagement to explore how data collection and tenant voice practice can better capture lived experience, cultural dynamics and barriers to participation.