RISE Direct: Tailored support to help you get retrofit ready

 

If you’re a housing provider in the early stages of planning a retrofit project, RISE Direct provides bespoke, one-to-one support to help you move forward with confidence. We work with housing providers and local authorities to strengthen project readiness, build internal capability, and turn early plans into deliverable retrofit programmes, supporting your organisation to prepare for the incoming Minimum Energy Efficiency Standard (MEES). Whether you’re preparing for delivery or positioning for future funding, our technical support helps you stay on track.

For more detail on MEES and how to achieve compliance, see the RISE Quick Guide.

Start with the RISE self-assessment

The first step is to understand where you are today. RISE’s online self-assessment tool gives you a quick, clear picture of your organisation’s retrofit readiness. There are no right or wrong answers, just a practical starting point to help you move forward.

What happens next?

After completing the self-assessment, you’ll be matched with a dedicated RISE Direct Support Manager for a follow-up call, who will then provide a personalised support plan highlighting your strengths and priority areas of focus.

Your Support Manager will:

  • Help you prioritise actions based on your readiness
  • Provide tailored advice aligned to your organisational goals
  • Keep you on track with a structured delivery support plan
  • Connect you with specialist expertise from across the RISE Direct team
  • Be your single point of contact throughout, ensuring consistent, practical support at every stage.

How we can support you

Our technical support is flexible and tailored to your organisation’s needs, capacity, and existing workload. Our support can help you to:

  • Learn from previous retrofit delivery
  • Gain buy-in from key stakeholders
  • Define clear performance objectives
  • Build the right project team, skills, and resources
  • Improve your data quality and identify eligible properties
  • Select appropriate retrofit solutions for different archetypes
  • Understand retrofit standards and accreditations
  • Navigate procurement and delivery routes
  • Develop effective resident engagement strategies

RISE provided a full support plan including help with stock analysis, bid preparation, forming consortiums, procurement and all things supply chain. Their knowledge and support is second to none. Highly recommended and extremely professional!

– Chairperson, Sustainable Building Services

RISE Direct: Support products

Business case builder

Step-by-step support to help you develop a strong, evidence-based business case that secures senior-level buy-in and supports investment decisions.

Resident engagement ‘in-a-box’

A comprehensive suite of ready-to-use tools, templates, and best-practice guidance to help you design and deliver effective resident engagement activities.

Your Support Manager can help determine which support is right for your organisation. We can also provide additional support beyond what’s outlined above, tailored to your organisation’s specific needs.

The support journey

After your follow-up call, your RISE Support Manager will identify support opportunities relevant to you and develop a tailored support plan. This can include one-to-one support from RISE experts, and a plan of the Masterclasses, Bootcamps, Drop-in Clinics, Podcasts, Tools and Guides that will help boost your knowledge in the areas you are looking to develop. After regular check-ins, RISE will assess whether your organisation is retrofit ready, or if you might need continued support.

Get started today

Take the first step towards delivering your retrofit programme with support from RISE Direct. Complete the self-assessment to receive your personalised support plan and access one-to-one guidance.