Delivering retrofit at scale, Support for Warm Homes grant recipients

Retrofit for London – supporting the capital

Introduction

Claire Brown is joined by Jack Ostrofsky and Zung Nguyen from Warmer Homes London to examine how London can scale up home retrofit and create warmer, healthier and more energy efficient homes. They discuss why retrofit is particularly important for London, from fuel poverty and rising energy costs to the challenges of adapting the capital’s older, densely built housing stock in response to extreme weather and climate change.

Jack and Zung share insights from Warmer Homes London’s pan London approach, bringing together local authorities, housing associations, contractors and other partners to overcome fragmented delivery and improve efficiency. They explore the importance of long term planning, better data, streamlined resident journeys and collaboration across borough boundaries.

The episode also looks at the practical lessons emerging from retrofit delivery at scale, including the importance of putting residents first, reducing drop-off and aborted costs, improving property data, and using smart meters and IoT sensors to understand the impact of retrofit measures.

The episode highlights a central message: successful retrofit is about more than decarbonisation. It is about helping people live in homes that are warmer, healthier, more comfortable and affordable to run.

For further information visit: www.warmer-homes.london

This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.

Published: 23 September 2026

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