Engaging tenants on heating technology | RISE Masterclass

Once your retrofit project is complete, it is essential that your residents understand how to use any new installations and what it means for the way in which they live in their homes. This masterclass will look at heating technology and the best practice for ensuring that residents gain the full benefit of living in a warmer, healthier home.

This masterclass will include:

• An overview of domestic heating systems and their historical context, to help you explain difficult concepts to residents;
• Practical methods for engaging with tenants, to help them feel more engaged with their heating system and the process of upgrading; and
• An outline of the importance of data collection.