Engaging people in retrofit, Resident engagement, Social value
Little House of Retrofit with Southern Housing
Introduction
In this episode, Claire Brown speaks with Jo Butterfield, Sustainability Engagement Lead at Southern Housing, about the Little House of Retrofit project and the critical role of resident engagement in successful retrofit delivery. Jo shares insights from over 20 years of experience working directly with residents across supported housing, community services, and retrofit programmes, highlighting how trust, communication and flexibility are key to achieving positive outcomes.
The discussion demonstrates how listening to residents and learning from their experiences can unlock funding, improve delivery and drive long-term success in retrofit projects.
For further information visit: www.southernhousing.org.uk
Published: 17 June 2026
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