Making Retrofit Make Sense for Residents
Introduction
Technical solutions alone do not deliver successful retrofit projects. Residents play a critical role in whether retrofit programmes succeed, yet simply providing information is rarely enough to encourage participation. Successful engagement combines clear information with motivation, trust-building, storytelling, and behavioural insights that help residents understand the personal value of retrofit and feel confident taking action.
This guide provides a practical introduction to communicating retrofit with residents. It is designed for housing providers, local authorities, and retrofit practitioners looking to improve resident engagement and participation.
Download the PDF below to access this quick guide.
Readers that would like this document in a more accessible format should contact rise@turntown.co.uk.