Insights into retrofit management on-the-ground: coordinating end-to-end retrofit projects with Community Home Solutions

Introduction

Claire Brown speaks with Alice Hallam, Head of Retrofit Services at Community Home Solutions, about the practical realities of managing and coordinating retrofit programmes.

Drawing on Alice’s experience across retrofit assessment, coordination, design and delivery, this episode explores the importance of effective communication, stakeholder management and collaboration throughout the end-to-end retrofit process. Alice shares insights from projects on the ground, including how understanding individual customer needs can make a meaningful difference to outcomes.

The episode also highlights the importance of bringing everyone involved in a retrofit programme together around shared goals, particularly delivering quality installations and ensuring happy customers.

For further information visit: www.communityhomesolutions.co.uk