Monitoring, evaluation and reporting, Retrofit project management, Support for Warm Homes grant recipients

Fraud, Error and Non- compliance (FENC): What is it?

Introduction

FENC stands for Fraud, Error and NonCompliance. These are issues that can affect how a project is delivered and may stop it from meeting its goals. Government funded programmes like the Warm Homes scheme can be more at risk of FENC because they are large and can be complex to deliver.

Published: 7 December 2025

To reduce these risks, the Warm Homes programme has a dedicated FENC work stream. Its aim is to help grant recipients (GR) implement strong, practical controls, so that problems are prevented early, and any losses are kept to a minimum. We are working with recognised fraud experts, Deloitte, to support the delivery of the FENC workstream. This work is overseen by a dedicated FENC team within Turner & Townsend.

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Readers that would like this document in a more accessible format should contact rise@turntown.co.uk.