During delivery, Support for Warm Homes grant recipients

Getting your Trustmark Lodgement Right

Introduction

This quick guide has been prepared to help Warm Homes Grant Recipients (GRs) understand the TrustMark lodgement process and the key activities required throughout a retrofit project to achieve a successful lodgement. It explains what TrustMark lodgement is, why it is important, the documentation required at each project stage, the lodgement process itself, and practical steps to help avoid common delays and issues.

Published: 19 August 2026

The guide is intended as an accessible introduction to TrustMark lodgements. Readers who would like more detailed information should refer to the full training materials and supporting resources available on the RISE Knowledge Hub.

Readers requiring this document in a more accessible format can contact rise@turntown.co.uk