Engaging people in retrofit, Resident engagement, Support for businesses delivering retrofit

Supply Chain Advice Pack: Community and resident engagement

Introduction

Successful retrofit projects should improve building performance while supporting residents and strengthening communities. Effective engagement helps build trust, encourage participation and create co-benefits for residents through delivery. Supply chain organisations can contribute by creating local jobs, supporting apprenticeships, working with local Small Medium Enterprises (SMEs) and responding to community priorities.

Published: 4 August 2026

This guide provides practical advice for supply chain organisations on supporting community engagement before, during and after retrofit works. It covers; understanding local communities, building trust, working with partners, planning engagement activities and delivering wider social value alongside technical improvements.

Download the PDF below to access this advice pack.

Readers that would like this document in a more accessible format should contact rise@turntown.co.uk.

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