Grant Recipient Portal Training – Warm Homes: Social Housing Fund
Introduction
The Department for Energy Security & Net Zero (DESNZ) have created the walkthrough videos below to help Warm Homes: Social Housing Fund recipients use the Grant Recipient Portal.
Published March 2026.
Challenge Fund Project Change Requests: Tracking, submitting, and managing award changes
This video gives you a clear walkthrough of how to track, submit and manage Challenge Fund change requests in the Grant Recipient Portal. It shows you how each change type works, how to draft rules, validations and review changes before submission.
Phase requests form enhancements
A walkthrough of the recent Phase Request form enhancements in the Grant Recipient Portal for Challenge Fund awards. It explains the updated fields, how to track submitted phase requests and how final approval decisions are communicated.
Drawdown request form updates
This video explains the drawdown request form updates in the Grant Recipient Portal for Warm Homes: Social Housing Fund recipients. It covers new form guidance, system‑enforced limits, phase‑specific rules and updated validations across Challenge Fund and Strategic Partner awards.
Risk management enhancements
This video shows you how to create and update risk records, understand risk types, manage actions and close risks correctly.
Completing, submitting, and revising the A1 self-evaluation return
This video shows you how to access, complete and submit the A1 self‑evaluation return in the Grant Recipient Portal. It walks you through each section of the form, saving drafts, submitting for review and responding to revision requests from IFF Research.
Creating and updating fraud and error actions
This video shows you how to create, track and update fraud and error actions in the Grant Recipient Portal. It will help you to assign owning teams, create and manage actions linked to a fraud record, add progress updates and understand how overdue statuses work.
Complaints management: Raising and tracking complaints
This video explains how to raise complaints, track progress and understand updates and closure notifications.
Grant Recipient FRA & FMP File Uploads
This video shows you how to complete FRA and FMP file uploads in the GR Portal. It walks through uploading your Fraud Risk Assessment and Fraud Management Plan and checking that each file has uploaded correctly.
Rolling Performance Tracking for Grant Recipients Understanding Milestones and RAG Ratings
This video explains rolling performance tracking in the GMS for grant recipients. It shows how to review milestone progress, understand RAG ratings, and link phases to addresses for Challenge Fund awards.